Privacy Policy

Our City Group Corporation (“us”, “we”, or “our”) operates multiple websites (or "Digital Properties") including but not limited to https://ourcitygroup.com/, https://getbridger.com/ and https://ourlethbridge.com/ which are referred to as the “Service”, "Service(s)" for the purposes of this policy. When referring to "Customers", we are referencing businesses as well as individuals who use our Service(s) and Platform(s).

This Privacy Policy will act as a General Policy to be applied to all Our City Group Corporation Digital Properties. This Privacy Policy may also be applied in situations where our Customers do not have an active or sufficient Privacy Policy.

This page informs you of our practices and procedures regarding the collection, use and disclosure of Personal Information when you use our Service(s).

We will not use or share your information with anyone except as described in this Privacy Policy.

We use your Personal Information for providing and improving the Service(s). By using our Service(s),  you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at https://ourcitygroup.com/.

Information Collection and Usage

While using our Service(s), we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally Identifiable Information ("PII") may include, but is not limited to, your email address, name, phone number, postal address, and other information (“Personal Information”, or "Personally Identifiable Information").

We collect this information for the purpose of providing the Service(s), identifying and communicating with you, responding to your requests/inquiries, servicing your purchase orders, and improving our Service(s).

Log Data

We collect information that your browser sends whenever you visit or interact with our Service(s) (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, mobile device manufacturer, mobile device operating system, the pages of our Service(s) that you visit, the time and date of your visit, the time spent on those pages and other statistics.

In addition, we may use third-party services such as Google Analytics that collect, monitor and analyze this type of information in order to increase our Service’s functionality. These third-party service providers have their own privacy policies addressing how they use such information.

Cookies

What Are Cookies?

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the site's functionality.

For more general information on cookies see the Wikipedia article on HTTP Cookies.

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately, in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to our Service(s). It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of our Service(s) and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of our Service(s). We reserve the right to deny access to our Service(s) to browsers with cookies disabled in an effort to preserve the quality of our Service(s).

The Cookies We Set

We use cookies only where absolutely necessary to save personal preferences you have made on one of our Service(s) and to identify you in order to provide certain functionality within our Service(s). These cookies will usually be deleted when you log out however in some cases they may remain afterward to remember your site preferences when logged out. 

Most, if not all, information stored in cookies is either encrypted prior to being downloaded to your computer, or does not contain PII. 

Our Digital Properties offer email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.

Our Digital Properties also offer e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.

From time to time we offer user surveys and questionnaires to provide you with interesting insights, helpful tools, or to understand our user base more accurately. These surveys may use cookies to remember who has already taken part in a survey or to provide you with accurate results after you change pages.

When you submit data to, or through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence or analytical purposes.

In order to provide you with a great experience across our Digital Properties we provide the functionality to set your preferences for how our Digital Properties run when you use them. This functionality is often achieved by use of cookies.

Third-Party Cookies

In some special cases we may also use cookies provided by trusted and highly vetted third-parties. The following section details which third party cookies you might encounter through using our Service(s) and Platform(s).

Some or all of our Digital Properties may use Google Analytics which is one of the most widespread and trusted analytics solutions on the internet. These cookies may track things such as how long you spend on the website and the pages that you visit so we can continue to produce engaging content and improve the functionality of popular Service(s) and pages.

For more information on Google Analytics cookies, see the official Google Analytics page.

Third-party analytics are used to track and measure usage of our Digital Properties so that we can continue to produce engaging content and improve our Service(s). These cookies may track things such as how long you spend on the website or pages you visit which helps us to understand how we can improve the Service for you.

From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimizations our users appreciate the most.

As we sell products either ourselves or help facilitate sales for our Customers, it’s important for us to understand statistics about how many of the visitors to our Digital Properties actually make a purchase and as such this is the kind of data that these cookies will track.

We use adverts to offset the costs of running this site and provide funding for further business development. The limited behavioral advertising cookies used by our Digital Properties are designed to ensure that we provide you with the most relevant adverts where possible by tracking your interests and presenting similar things that may be of interest.

In some cases, we may provide you with custom content based on what you tell us about yourself either directly or indirectly by linking a social media account. These types of cookies simply allow us to provide you with content that we feel may be of interest to you.

We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work we have limited our integrations to the following; Facebook, Twitter, and Google+. Each will set cookies through our Digital Properties which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies. Note that we do our best to shield our visitors from third-party behavioral remarketing.

Behavioral Remarketing

We do not provide third-parties with Behavioral Remarketing data including Google, Facebook, and Twitter. We do however perform Behavioral Remarketing on our own Service(s) using only data generated on our Service(s)by you. 

Do Not Track Disclosure

We do not support Do Not Track (“DNT”).

Service Providers

We may employ third-party companies and individuals to perform services on our behalf from time to time in Canada, the United States of America and other countries. As an example, we use Microsoft and Amazon as hosting providers. We may share information with these service providers subject to our obligations consistent with this Privacy Policy and any other appropriate confidentiality and security measures. 

We share your payment information with our payment service provider Stripe. Stripe processes our commerce transactions including, but not limited to Apply Pay, Credit Card transactions, Debit, Interact and Visa and MasterCard Debit transactions. We also use Stripe to detect and prevent fraud, investigate fraud and other prohibited activities; facilitate dispute resolution such as chargebacks or refunds; and for other purposes associated with the acceptance of credit and debit cards.

These third-parties have access to your Personal Information only to perform specific tasks on our behalf and are obligated not to disclose or use your information for any other purpose.

Communications

We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us.

Law Compliance, Harm, and the Public Interest

We will disclose your Personal Information where required to do so only by law or subpoena or if we believe that such action is necessary to comply with the law, regulation, legal process and the reasonable requests of governmental law enforcement or to protect the security or integrity of our Service(s); to protect the safety of any person or business; to help prevent spam, abuse or malicious actors on our Service(s), or to explain why we have removed data or content from our Service(s); to address fraud, security or technical issues; to protect our rights or property or the rights or property of those who use our Service(s).  

Business Transaction or Change of Ownership

If Our City Group Corporation is involved in a bankruptcy, merger, acquisition, reorganization or asset sale, your Personal Information may be transferred as a business asset. In such cases, we will provide 30 days notice before your Personal Information is transferred and/or becomes subject to a different Privacy Policy.

Security

The security of your Personal Information is extremely important to us, and we strive to implement and maintain reasonable, commercially acceptable security procedures, and practices appropriate to the nature of the information we store, in order to protect it from unauthorized access, destruction, use, modification, or disclosure.  

Please be aware that no method of transmission over the internet, or method of electronic storage is 100% secure and we are unable to guarantee the absolute security of the Personal Information we have collected from you.

International Transfer

Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside Canada and choose to provide information to us, please note that we transfer the information, including Personal Information, to our cloud infrastructure across Canada and the United States of America and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Links To Other Sites

Our Service(s) may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third-party’s website. We strongly advise you to review the Privacy Policy of every website you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party websites or services.

Children’s Privacy

Our Service(s) is intended for persons 18 years of age and older. Our City Group Corporation does not address anyone under the age of 13 (“Children”).  

We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you learn that your Children have provided us with Personal Information, please contact us via privacy@ourcitygroup.com. If we become aware that we have collected Personal Information from Children under the age of 13 we take immediate, verifiable and irreversible steps to remove that information from our servers.

Changes To This Privacy Policy

This Privacy Policy is effective as of July 2, 2018 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service or Service(s) after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us or by placing a prominent notice on our Digital Properties.

Contact Us

If you have any questions about this Privacy Policy, please contact us via either our toll-free number or by sending an email to the address below.

Our City Group Corporation
+1 800 381 0863
privacy@ourcitygroup.com